You work hard to provide your family with everything they need. So, whether your family includes kids with two feet or kids with four paws, two wings or scaly feet—you know what responsibility looks like.
My Pet Protection® from Nationwide® helps you provide your pets with the best care possible by reimbursing you for eligible veterinary bills.¹ Available in two reimbursement options (50% and 70%) with an optional $500 wellness benefit, you can get cash back for accidents, illnesses, hereditary conditions and more.²
We’re also the first provider in the U.S. to cover birds and exotic pets. You’re free to use any veterinarian, and your coverage includes added benefits for cats and dogs, such as emergency boarding, lost pet advertising and more. Plus, our 24/7 vethelpline® is included as a service to all pet insurance members.
Answers about the plan, including eligibility, options, enrollment, customer service and more.
Who is the provider?
How can this help me?
Nationwide believes all pets deserve to live life to the fullest but also understands every family’s situation is different.
My Pet Protection® (choose 50% or 70% reimbursement on eligible vet bills)*
My Pet Protection covers so much, it's easier to tell you what's not covered.
Who is eligible?
When can I enroll?
How much will this coverage cost?
If I leave my employer, will I be able to keep my coverage?
Can I use my current veterinarian or do I have to find one in a “network?”
With Nationwide, you have the freedom to use your choice of veterinarian (no pre-approval necessary) worldwide, including specialists and emergency providers.
Once I enroll, how long before my policy is effective?
If an employee enrolls between the 1st – 15th of the month, their effective date of coverage will be the first of the following month. Example: Employee enrolls on 10/14, their effective date is 11/1.
If an employee enrolls between the 16th and the end of month, their effective date of coverage will be the first of the NEXT month. Example: Employee enrolls on 10/18, their effective date is 12/1.
What if my pet currently has an illness?
Will you drop a pet from coverage because of age?
Are medical records required for enrollment?
Does my pet insurance policy cover diagnostic testing?
Are anterior cruciate ligament (ACL) injuries covered by my policy?
Are prescriptions covered under my policy?
How do I file a claim?
File a claim in just two easy steps.
We take it from there. We’ll process your claim and send your reimbursement right away.
How does my veterinarian receive payment?
What is vethelpline® and how does it work?
*Some exclusions may apply. Certain coverages may be excluded due to pre-existing conditions. See policy documents for a complete list of exclusions.
**Discount on base plans only and may vary by state.
Products underwritten by Veterinary Pet Insurance Company (CA), Columbus, OH, an A.M. Best A+ rated company (2020); National Casualty Company (all other states), Columbus, OH, an A.M. Best A+ rated company (2020). Agency of Record: DVM Insurance Agency. All are subsidiaries of Nationwide Mutual Insurance Company. Subject to underwriting guidelines, review and approval. Products and discounts not available to all persons in all states. Insurance terms, definitions and explanations are intended for informational purposes only and do not in any way replace or modify the definitions and information contained in individual insurance contracts, policies or declaration pages, which are controlling. Nationwide, the Nationwide N and Eagle, and Nationwide is on your side are service marks of Nationwide Mutual Insurance Company. ©2021 Nationwide.
Note: These programs are available to Associates of The TJX Companies, Inc. and its subsidiaries (“TJX”) through Mercer Health & Benefits Administration LLC. Mercer Health & Benefits Administration LLC is the administrator of these programs, and any coverage you choose to purchase will be provided by the applicable insurance provider. TJX does not sponsor, maintain, contribute to, or endorse any of these programs, including any program benefit, service or policy, and participation is purely voluntary.